Filsa Business — Support
Email support@weuxui.com and we will get back to you. Tell us your app version (Settings → About), your device, and what you were doing when the problem happened.
Common questions
- Do I have to connect my email? No. Connecting Gmail is optional and read-only, and you choose exactly which bank senders are analysed. Every transaction can be entered by hand instead.
- Does the app read my SMS messages? No. The Google Play version does not request SMS permission at all, and the iOS version cannot access SMS.
- Can I share my books with my accountant? Yes — invite them to a business as a manager or a viewer.
- Are the AI answers reliable? Ask Filsa answers from your own records and shows its sources, but AI output can be wrong. Review anything before you rely on it.
- How do I delete my account? Settings → Delete account inside the app, or start at legal.filsa.ai/delete-account.
Contact
UXUI W.L.L.
Building 7480, Road 3835, Block 305
Manama, Kingdom of Bahrain
support@weuxui.com
فِلسا بزنس — الدعم
راسِلنا على support@weuxui.com وسنعود إليك. أخبِرنا بإصدار التطبيق (الإعدادات ← حول) ونوع جهازك وما كنت تفعله عند حدوث المشكلة.
أسئلة شائعة
- هل يجب ربط بريدي؟ لا. الربط اختياري وللقراءة فقط، وأنت تختار مُرسِلي البنوك.
- هل يقرأ التطبيق رسائلي النصية؟ لا. نسخة Google Play لا تطلب إذن SMS إطلاقًا.
- هل يمكن مشاركة الدفاتر مع محاسبي؟ نعم، كمدير أو كمُطّلع.
- كيف أحذف حسابي؟ الإعدادات ← حذف الحساب، أو عبر legal.filsa.ai/delete-account.